Terms of use

The service

Tadreeja is software that gives barbershops an online booking page and a schedule for appointments, walk-ins, barbers and chairs. Tadreeja is not a party to the relationship between a shop and its customers, and does not provide barbering services.

For customers

• A booking is an agreement between you and the shop. Prices, durations and the cancellation and lateness policy are set by the shop and shown to you before you book.
• Enter your correct name and mobile, and keep the booking management link shown when your booking is confirmed.
• Your booking management link is private; anyone who has it can cancel or change the booking. Do not share it.
• If you cannot come, cancel from the link before the shop’s cut-off, or contact the shop.

Shop accounts

• Tadreeja creates a shop’s account at the request of a person authorised to represent it, who gives accurate and current details about themselves and the shop.
• Sign-in uses a mobile number and password. You are responsible for keeping your password secure, for whom you add to your team, and for the roles you give them.
• The owner is responsible for everything done through the shop’s account.

What shops agree to

• The shop is responsible for its services, prices and policies, for honouring bookings, and for its relationship with its customers.
• The shop is the controller of its customers’ data and uses it only to manage and serve their appointments, in line with the Personal Data Protection Law.
• The shop sends marketing messages to customers only with their consent, as the law requires.
• Not to use Tadreeja for anything unlawful, to harass others, to try to reach other shops’ data, or to disrupt the service.

Subscription and fees

• The subscription starts on the date agreed when the shop is set up.
• The shop pays a monthly subscription for the plan shown on the pricing page. Prices exclude VAT.
• Tadreeja takes no commission on bookings.
• If prices change we email you at least 30 days ahead, and the change never applies to a period already paid for.

Availability

We work to keep the service available at all times, but it may occasionally stop for maintenance or for reasons outside our control. We notify shops of planned maintenance in advance where we can.

Suspension and termination

• A shop can end its subscription at any time.
• We may suspend a shop that breaks these terms or the law, notifying it first where we can.
• When an account ends, the owner can ask for a copy of the shop’s data within 30 days; we then delete it as described in the privacy policy.

Limitation of liability

Tadreeja is provided as is. As far as the law allows, we are not liable for indirect losses such as lost profit, and our liability to a shop never exceeds what it paid us in the three months before the claim. We are not responsible for a shop’s obligations to its customers.

Changes

We may change these terms. We publish the new version here with its date, and email shops about significant changes 30 days before they take effect.

Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and the courts of Riyadh have jurisdiction over any dispute arising from them. The Arabic version prevails.

Contact us

tadreeja, riyadh. Email: 0530145571